PIN Management Test Cases

This short guide describes the steps of 4 PIN management test cases – 3 with Success status - ATM PIN Change, POS Insert PIN Change, and POS Incorrect PINs and 1 with Failure – POS Tap PIN Change.

Test Case 1: ATM PIN Change (Success)

1. Cardholder changed original PIN (4904) to new PIN (1234)
2. Cardholder goes to an ATM machine to perform an ATM withdrawal
3. Cardholder is prompted to enter a PIN and enters the new PIN (1234)
4. ATM accepts new PIN (1234)
5. PIN SUCCESS, but Transaction declined due to insufficient funds

Test Case 2: POS Insert PIN Change (Success)

1. Cardholder changed original PIN to new PIN
2. Cardholder goes to make a purchase at a POS system.
3. On first transaction, cardholder INSERTS the chip into the POS system
4. Cardholder enters the original PIN into the POS system, which resulted in a SUCCESSFUL transaction
5. On second transaction, Cardholder INSERTS the chip into the POS system
6. Cardholder enters the new PIN, which resulted in a SUCCESSFUL transaction

Test Case 3: POS Tap PIN Change (Failure)

1. Cardholder changed original PIN to new PIN
2. Cardholder goes to make a purchase at a POS system
3. On first transaction, cardholder TAPS the card at the POS system, which resulted in a SUCCESSFUL transaction
4. On second transaction, cardholder INSERTS the chip into the POS system
5. Cardholder enters the new PIN, which resulted in a FAILED transaction

Test Case 4: POS Incorrect PINs (Success)

1. Cardholder changed original PIN to new PIN via API
2. Cardholder goes to make a purchase at a POS system
3. On first transaction, cardholder INSERTS the chip into the POS system
4. Cardholder enters the new PIN, which resulted in a FAILED transaction
5. Cardholder receives Terminal message: Wrong PIN - Retry
6. Cardholder enters the new PIN, which resulted in a FAILED transaction
7. Cardholder receives Terminal message: Wrong PIN - Retry
8. Cardholder enters the new PIN, which resulted in a FAILED transaction
9. Cardholder receives Terminal message: Wrong PIN - Retry
10. Cardholder selects “OK”
11. Transaction was approved and the cardholder was asked to sign the receipt
12. Cardholder goes to another POS system
13. On second transaction, cardholder INSERTS the chip into the POS system
14. Cardholder enters the new PIN, which resulted in a SUCCESSFUL transaction.